OrientDig: the shopping agent, its purchasers and the company named on its pages
This guide is about OrientDig's rules, so it helps to know who is applying them. Everything below comes from OrientDig's own pages; where they disagree with each other, we say which one we follow.
Where OrientDig sits between buyer and Chinese seller
OrientDig is a shopping agent: point it at a listing and it pays the seller in yuan, then the goods reach you from its warehouse in China. Its tutorial lists Taobao, Tmall, 1688 and Weidian as the platforms it reads from a pasted link; listings elsewhere go through a DIY order form.
The buying itself is delegated. The purchasing instructions say the orders go to "highly-rated third-party shopping agents", whom OrientDig describes as working under its own training and supervision. Those are the purchasers who contact sellers and come back with the figures this site is about.
The goods go to OrientDig's warehouse, which its logistics pages place in Shenzhen, Guangdong. There they are inspected, photographed and stored until you send them on as a parcel.
AMBERLEIGH TECHLIMITED, and which address takes what
OrientDig's Contact Us page names AMBERLEIGH TECHLIMITED, spelled that way by the operator, as the company behind the site (checked November 9, 2026). The service terms and privacy policy repeat it, and the service terms put the agreement under the laws of the United Kingdom. A few older OrientDig pages name other entities; we follow the Contact Us page, which is linked from the site footer and was edited in 2026.
For contact, the same page splits the work. The care address handles "OrientDig account-related issues only". Questions about payments, orders and parcels go through a ticket from the Contact button inside your account, or the online chat. Keep order questions in the order, where the purchaser can see them.
Languages and currencies on OrientDig's site
The site interface offers English, Chinese, German, French, Spanish, Portuguese, Romanian, Italian, Swedish and Polish. The help center is fullest in English; on November 10, 2026 it held 83 English articles, unchanged in slugs and edit dates since the day before.
Prices can be shown in nine currencies, from CNY to CHF, at the display rates covered on the costs page. The yuan amount is what the seller quotes and what the purchaser pays, which is why the Price-hold sheet asks for CNY.
That has a practical side. If you check out while the header is set to dollars and read a top-up request a week later in euros, or after the display rate has moved, the two converted figures cannot be compared directly. Compare the yuan amounts on the order page instead; they are the ones the seller changed.
